KUALA LUMPUR, 12 MARCH 2009 – By making usually ‘hidden’ fair usage policies transparent, our new broadband packages mark a positive change in the industry, says Malaysian WiMAX Telco Packet One Networks (Malaysia) (P1).
P1 chief executive officer Michael Lai says that the new packages clearly state the relevant information consumers want to know including fair usage data quotas for each respective plan. “An additional feature allows P1 subscribers to independently monitor and manage their data consumption via an online self-care system easily and freely accessible from http://myaccount.p1.com.my. All of which are a part of P1’s consumer centric approach in striving to accommodate the needs of its customers in the best way possible.”
“Like many shared broadband service providers around the world, mechanisms to ensure that each customer enjoys the best performance are necessary,” says Lai. “However, P1’s FUP (fair usage policies) have key differences to the ones Malaysians are used to, making it more consumer-friendly. In fact, there are some providers who don’t mention FUP even in their fine print but still impose some sort of restriction on its users.”
WiMAX is an abbreviation of Worldwide Interoperability for Microwave Access by the WiMAX Forum. It is a standard-based technology enabling delivery of last mile wireless broadband access as an alternative to cable and DSL. It is expected to enable quad play (voice, video, internet and mobility).
Broadband users becoming sophisticated
“Broadband users are becoming more sophisticated and so too are the applications that they are using daily,” said Lai. “We understand these needs very well and the new plans are developed to give these sophisticated users a choice. A choice to choose the best high-speed, high-performance wireless broadband package that suits them at very attractive prices.”
He said that P1’s range of broadband packages starts from as low as RM49 (US$13.22)/month for the Home Lite plan offering a data quota of 5GB/month. “For only RM99(US$27)/month with a data quota of 20GB/month, the P1 W1MAX Home Plus plan provides the flexibility of a high-quality, high-speed wireless broadband service to home users who’d like to enjoy online multimedia content on a regular basis,” he added. “For advanced home users, the P1 Home Pro plan offers a hefty 40GB monthly data quota at a reasonable RM199 (US$54)/month.”
“FUP is a typical and necessary component for almost all shared service broadband providers around the world,” he said. “Shared broadband service, whereby the connection to the Internet is shared between multiple users, allows providers to offer affordable packages, which meet the requirements of most broadband users.”
