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Research finds China and India lead in the use of document management software. By Anuradha Shukla
30 Nov 2009

SINGAPORE, 30 NOVEMBER 2009 - Many enterprises in the Asia Pacific intend to invest more in document management software, according to Research house IDC, which is good news for content management software vendors.

IDC has released the findings of its research in a report entitled “Asia/Pacific (excluding Japan) content management pulse check, adoption drivers, and barriers in 2009: what are buyers prioritizing?”

The research - conducted in the first half of 2009 - found that record management software is the next priority for APEJ enterprises among all other content management (CM) software.

Ridhi Sawhney, market analyst of Asia/Pacific software research at IDC noted that the most important function for CM software is to manage content published on the Web.

The research firm expects CM market in the APEJ region to grow steadily at a five-year compound annual growth rate (CAGR) of 7.42 per cent. At this rate, this market will reach US$ 308.42 million by 2013.

A bright CM future

The future looks good for most respondents as they intend to increase their investment on CM software currently deployed. Both India and the People's Republic of China are currently using maximum records and document management amongst the countries surveyed. Enterprises in these nations intend to increase their spending in the next 18 months, said IDC.

The top slot for this market is taken by IBM, EMC, HP, Oracle and Interwoven. Collectively, these five vendors represent approximately 58 per cent of the CM market in the APEJ region.

Although this market is currently ruled by US based companies, local vendors, like Newgen Software and Cyberdime, are catching up fast and are counted among the top 10 players in the region.

IDC says information that has to be managed is increasing each day and is accompanied by mounting regulatory pressure. The situation has further been complicated with disparate applications with isolated data repositories, and IT managers must seek ways to deal with the situation.

Sawhney said these factors have driven the demand for content management software. Legacy businesses and developing countries require these types of applications as organizations strive to transition from manual overlay systems to automated systems.

More investment in coming months

Records management is used for regulatory requirements and business processes while Web CM is used for various purposes such as enhancing and reinforcing brand and building customer loyalty. Web CM also helps in the acceleration of delivery of new products and services and creation of competitive advantage.

IDC is a global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. 

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