KUALA LUMPUR, 27 NOVEMBER 2008 – Malaysian ICT firm HeiTech Padu (HeiTech) has launched its own unified communications tool, which offers secure drive mobile communications via virtual private networks.
Senior vice president and chief financial officer of HeiTech Padu, Abdul Halim Md Lassim said that the new tool, Padu*Mobile, addressed an urgent need for a ubiquitous communications tool that encompasses distinguished features which is also cost effective and easy-to-use.
“One of the most frustrating challenges in conducting and running a business today is the lost opportunities due to ineffective communication and business applications,” said Lassim.
He referenced research conducted by analyst firm IDC, which showed 68 per cent of respondents had missed an important meeting, customer inquiry or new business opportunity by not being able to call or e-mail someone. And almost half of the respondents surveyed have missed important messages because they cannot be reached. As such, these lost opportunities equate lost productivity and, most importantly, lost revenue.
Public listed company HeiTech Padu (www.heitech.com.my) has been offering ICT solutions for more than two decades to both the private and public sector, which includes the delivery of mission critical projects for governmental agencies such as national registration department, immigration department, and road transport department, local and foreign banks and insurance agencies nationwide. HeiTech provides systems integration and consultancy services, managing network & communications services and managed data centre services.
Malaysian-made UC tool
“We have in the last year developed and perfected Padu*Mobile as a unified communications solution supporting seamless mobility that is enhanced with built-in security on a virtual private network,” said Lassim.
He said that Padu*Mobile enabled users to communicate with others instantly, across the office or around the world.
“It uses a single, unified platform that converge all communication channels and provides real time exchange,” he said. “Staff mobility is not curtailed and gone are the days when staff cannot be reached or an urgent message is not transmitted. Padu*Mobile is ubiquitous—all staff is contactable 24/7 anytime, anywhere even while switching access networks.”
He added, “Padu*Mobile is a cost effective made-in-Malaysia product that can be deployed immediately and can be used by small and medium enterprises (SMEs) with as few employees as 30 and as many as hundreds on their payroll. The financial sector, insurance, oil & gas and manufacturing, to name a few, will benefit greatly from Padu*Mobile.”
One quarter of world’s workforce mobile within two years
Lassim said the mobile workforce had been growing steadily in the industrial countries and is fast catching up in Asia. “According to a 2007 research conducted by CISCO, one quarter of the world’s working population will be mobile within the next two years,” he said. “Corporations will have to manage a rapid transition not only to a new style of working but to be able to stay connected with its mobile employees.”
“In the last two years, Malaysia’s mobile workforce has been growing by leaps and bounds,” he said. “It is estimated between 21 to 40 per cent of the total working population in Malaysia and Singapore is mobile.”
