KUALA LUMPUR, 19 AUGUST 2008 - Malaysian broadband service provider Infolient Broadband Sdn Bhd has launched a new Internet package aimed at empowering the country’s home and small business users.
According to the four-year old company, which has access to the largest wireline network coverage in Malaysia, the new Enterprise Broadband package is ideal for small and medium businesses.
Infolient managing director, Eric Chong (picture), said that the high-speed DSL (Digital Subscriber Line) internet service package caters to both home and business use.
“The Enterprise Broadband package comprises multiple hosted on-demand web-based applications for daily business operations for small office home office (SOHO), as well as small and medium businesses,” said Chong.
The new enterprise broadband package is bundled with Infolient Business Life, a business solution package consisting of CRM (Customer Relations Management) and Livesite web content management solutions.
Chong said the Infolient CRM solution (www.infolient.com) includes Officespace, a personal information management application that enables the 360-degree view of customer information, as well as Sales Force Automation (SFA), a sales tool designed to help profile customers and generate higher lead counts and customer retention.
Long-term goal: community
He said that Infolient’s “long term goal is to build a community of business relationships with customers by providing quality solutions and services that deliver fast and responsive value”.
“Our services are specifically designed for engendering competitive advantage for customers across all sectors – home-users, business, and government,” Chong said. “They are intended to simplify the end-user experience and company management of communications.”
Infolient’s Broadband service is currently available only in the Klang Valley. The company plans to expand its wired broadband service to the Southern and Northern regions by 2009 and the East Coast region by 2010. Infolient’s goal is to achieve a subscriber base of 100,000 by 2010.
