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Ross Storey
I need to pick your busy IT brains for the greater good. By Ross O. Storey
31 Mar 2009

In today’s busy treadmill world, we take so many things for granted. Time is the most valuable currency. Most of us are living life in the fast lane and can’t afford to waste our attention span on issues and activities that are not central to our purpose. If you are in your 30s, you have adapted your attention span to cope with the avalanche of information. If you are, like me, in your 50s, you have learned to only tune in to what is useful. If you are older, congratulations, I’m sure you have mellowed and are wise enough to take things easy and to enjoy life as it comes. For those of us still running the rat race, prioritising and focusing on what is most important is crucial.

Yes, I can understand why senior IT executives in this frantic first decade of the 21st century are sometimes reluctant to give feedback to their trusted information sources, such as Fairfax Business Media, upon whom they rely to keep in touch with their fascinating industry. But I would like to ask you a favour.

We are now conducting a readership survey for our four magazines here in the Asia Pacific—CIO Asia, MIS Asia, Computerworld Singapore and Computerworld Malaysia. The aim of this exercise is to gather your thoughts, ideas and opinions, so we can better serve you with our magazine content, format and presentation. If you read all of our magazines, great. We’d love to receive your input about every one of them. For you subscribe to only one, or two, then ditto, please click on the relevant links above and give us the benefit of your thinking.

We need to hear from you so we can continue to strive for excellence in meeting your IT industry information and business needs. What type of stories do you like? What stories do you want us to avoid? What features would you like us to introduce? How can we better serve your needs? These are all questions that are included in our readership surveys and we would love to hear an answer from you. The surveys should only take you five minutes or so, but they will have a solid impact on how we deliver our magazines, Web portal, e-newsletters and other services in future.

By giving us your feedback you can feel comforted in having the community spirit to donate a small amount of your day to improving your IT industry. And you will no doubt feel my thoughts of gratitude. Over to you.

Ross O. Storey, currently the Managing Editor of Fairfax Business Media Asia, is responsible for the editorial content and production of MIS Asia, CIO Asia, Computerworld Singapore and Computerworld Malaysia magazines.  

Comments (9)

Girish A. says...
The reason we are reluctant to give you feedback is because we don't trust you as an information source!
31 Mar 2009 3:26pm
Mader Chodhn says...
Ha ha, Girish, you are funny, always point out the obvious truth that no one else wants to out of politeness. My addition is this: Why should we help someone whose drug-addled mind litters this portal with that false bravado and mad positive thinking about the state of things in this world? I mean do we really want to answer questions like: "Don't you wish you were Skype?" WTF kind of question is that???!!! You want feedback. Here it is: Stop taking drugs. Get real. Face the world.
31 Mar 2009 8:53pm
Nilesh says...
Whoa, that was harsh but to each his own. Sadly, I think its just human nature that not many people do something for nothing. Having said that, just did it!
31 Mar 2009 9:12pm
George Weah says...
you know what, i think it should be harsh. actually, in my country we do some riotous justice sometimes. we take drugs abuse seriously. i think everyone should take the drug problem seriously. Mader Chodhn is right. stop taking drugs Mr O'Storey. stop taking drugs before it completely takes you! Girish is right too. if we don't trust you as an information source, why should we bother to give you feedback you can use later on to sell to other people who then sell to other people who then sell things to us? not only are you wasting your time, you are giving money away. take a breath and do you a favour? no, you give me a breast and maybe i answer one question!
01 Apr 2009 1:53pm
Ross says...
Gentlemen, We have no intention of using our readership survey information for anything but our own internal development. We certainly would not give such valuable information to anyone else and value such feedback very highly. As to not trusting us as an information source and therefore being reluctant to give feedback, isn't that a bit twisted. If you don't trust us an an information source and don't tell us why, it's hardly worth making the comment.
02 Apr 2009 5:37pm
Andrew says...
As I read through our initial readership survey results today, I was pleased to see that the #1 word used to describe MIS Asia was "informative." Successful businessmen know that knowledge is power and they invest in their own development on a daily basis. They will also improve their resources because it is in their own self interest. Nilesh says its not in human nature to do something for nothing. I guess he has not heard of the open source movement yet. Mader apparently does not wish he was Skype. I guess he's not keen to challenge the titans of telco and make a bloody fortune doing it. For those of you have taken the time to complete our readership surveys, thank you for giving us something constructive we can use.
03 Apr 2009 12:34pm
Anon says...
My responsibilities span the globe. The few statements regarding feedback speak volumes about this region. While these folks (Girish, Nilesh, and Mader) are just a small sample, I have certainly run up against this same mentality with my colleagues. It is so disappointing. If you want things to improve, you have to provide feedback - not slam the door. I am not based in this region and I do look to articles from these publications to assist my knowledge and understanding. Simply put: participate or find another line of work, gentlemen. You are part of the problem if you are not helping find a solution.
06 Apr 2009 11:03am
Perry Mason says...
I've been away from this for a while now. But now feel compelled to say something about this feedback discussion. 1) This is an issue of trust. You can say: "We have no intention of using our readership survey information for anything but our own internal development." We don't KNOW that. We can only choose to believe that or not. 2) The guys not choosing to give feedback because they don't trust you etc—I don't quite understand why that is "a bit twisted" though. But I'm sure it makes perfect sense in some way. 3) I do understand why the comment was made. If this guy doesn't trust you as an information source, and is not willing to give you his information, maybe he wants to let other people know what he thinks and possibly save them the trouble and possible pain for trusting you as an information source. Or, even better for your website, you will have a strong community of readers who believe you and stand up to defend your claims as a trusted information source. It's good either way.
06 Apr 2009 12:31pm
Perry Mason says...
This editorial is an absolutely brilliant piece of writing and don't you dare say otherwise! This is my last comment on this issue, because I don't think carrying on a discussion with any of you here is going to be good for any of us since you're all going to go back to believing what you believed etc. I'm just getting this off my chest about the last comment made, by Anon. "My responsibilities span the globe." And we're supposed to take your word for it? And therefore what you say carries more weight than anyone else here on this board? Hey, Anon(ymous), I'm a famous lawyer from the fifties, and given my 60 years in the legal profession whenever I talk about the IP rights, what I say is right. (And if anyone believes that he's stupid.) Also, Anon, are you clairvoyant? How else would you know what these gentlemen do for a living to tell them to "participate or find another line of work"? Did it ever occur to you that maybe they've been retrenched and have as much rage if not more than the former employees of Sony in France who took their boss hostage earlier this year? And your parting: "You are part of the problem if you are not helping find a solution." Sounds a lot like: if you are not with us, you are against us. Wonder where that's from...not just George Bush but also the LTTE (what they're saying to villagers reluctant to take them in). Bush is out of office now. And the LTTE is getting decimated every day.
06 Apr 2009 1:01pm

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