DHL has unveiled a new portal aimed at SMEs called MyDHL at www.dhl.com/mydhl.
With MyDHL, shippers can manage multiple users and contacts, request new accounts, schedule pickups, track packages and perform a wide range of other online shipping operations all in one location.
Predetermined preferences, automatic updates and streamlined processes mean that the tools can help reduce time spent performing routing tasks in the shipping process.
"The new portal is a perfect 'virtual' extension to our customer's shipping department and will further enhance the overall user experience by providing our customers with the convenience, accessibility and simplicity right at their fingertips," said Herbert Vongpusanachai, managing director, DHL Express Singapore.
MyDHL gives users access to the following DHL services; WebShipping allows customers to print labels, schedule courier pickups, store addresses, track shipments and manage their international shipping process; ProView provides DHL Express account holders with automatic notification by text message or e-mail when shipments are picked up and delivered and allows customers to monitor their shipments online; Import Express Online allows DHL Express account holders to quickly and securely prepare and manage the shipping process for their imports.
Meanwhile, DHL has started a resource site called Small Business Solutions to complement the MyDHL portal. The page is regularly updated to feature the latest customs requirements, trade terminology and advice on the quickest routes to markets and most efficient shipping options.
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