Open source seen as door to digital innovation by decision-makers in Malaysia, survey finds

AvantiKumar | March 21, 2017
A Forrester survey predicts that more Malaysian IT decision-makers will use open source computing in the next two to three years.

Innovation (Gra[hicStock)

Credit: GraphicStock


  According to a new Forrester Consulting survey in the Asia Pacific region, 76 percent of survey respondents in Malaysia view open source as computing as a door to business innovation, cost-saving and the forming of deeper customer experience.

Damien Wong (pic below), vice president and general manager, ASEAN, Red Hat, said, "It is encouraging to see IT decision makers in Malaysia thinking beyond the traditional approaches and taking a cue from the companies championing digital innovation through open source."

Damien Wong - Vice President and General Manager, ASEAN, Red Hat

"Working closely with enterprises, we have witnessed first-hand the power of open source. It is no longer only an IT initiative, but a strategy to create real business impact by transforming and modernising complex IT challenges and accelerating innovation and agility," said Wong.
The 'Open Source Drives Digital Innovation'  [November 2016]  study, which surveyed 455 CIOs and senior IT decision-makers from nine countries in Asia Pacific, also noted that 24 percent consider open source  to be a strategic investment for their organisations.

One of the insights was that updating and modernising key legacy applications within the next 12-months is one of the top IT initiatives for survey respondents, he said.
Seventy (70) percent of respondents from Malaysia said the use of open source helped to reduce software licensing costs. In addition, 68 percent believed that open source allowed engagement with an open ecosystem of innovation partners, leading to better collaboration. One other key benefit reported by 62 percent of those surveyed in Malaysia was the ability of open source to support business innovation with new capabilities.

Open source will play a major role in the evolution of digital technologies within the next two or three years, according to the survey highlights. Fifty-four (54) percent of respondents in Malaysia echoed this prediction, saying that their organisation is planning to adopt and implement open source solutions in their technology roadmap within the next 12-months.

The research expected that over the next two to three years, the role of open source will accelerate, allowing enterprises to expand their capabilities and innovate further. Ninety (90) percent of respondents from Malaysia believe that the overall success of their organisation is strongly tied to innovation. Meanwhile, 42 percent of respondents from Malaysia said they have already adopted open source solutions, and other respondents are looking to expand the implementation of open source solutions.

Other insights from survey respondents in Malaysia are that the following IT initiatives are likely to be the key priorities for organisation in the next 12-months.

Adding his comments, Dirk-Peter van Leeuwen, senior vice president and general manager, Asia Pacific, Red Hat, said: "Many anticipate that the pace of digital disruption will only pick up, causing wider and deeper impact on businesses, and every industry may soon find a digital competitor. It is more urgent than ever for organisations to find their own competitive advantage through technology. With this shift, open source has evolved to play an increasingly strategic role as a default choice for technology innovation to help businesses improve their agility, efficiency and innovation."
An extract from the study read: "Digitally empowered customers have taken the driver's seat from organisations that once had the power. Keeping pace with the growth of customer expectations can no longer be achieved within the four walls of an organisation. Hence enterprises in Asia Pacific should tap into external and increasingly open source technology, talent, insight and innovation."

This research was commissioned by Red Hat and completed in September 2016. Forrester Consulting conducted a computer-assisted telephone interviewing (CATI) survey of 455 senior IT decision-makers and CIO's across nine countries in Asia-Pacific (Australia, China, Indonesia, India, Japan, Korea, Malaysia, Singapore and Taiwan). The survey was completed with organisations having 1,000 or more employees. Survey respondents included are from organisations in the financial services, government, healthcare and telecommunication industries.

The latest edition of this article can be found at Computerworld Malaysia.